FileDrop support

For help with installation, product setup, upload fields, previews, or privacy questions, email Digi Pioneers Inc.

How to request support

Email info@digipioneers.ca and include:

  • Your Shopify store domain
  • The app name: FileDrop
  • The product or page where you need help
  • A short description of the issue
  • Screenshots if they help explain the problem

Support topics

  • Installing or configuring FileDrop
  • Adding file upload or text fields to products
  • Understanding how preview features work
  • Privacy, data retention, and deletion requests

Email support

info@digipioneers.ca

Support is provided by email only at this time.